Privacy Policy

Last updated: Apr 22, 2026

Wagmart Privacy Policy

At Wagmart, we are committed to safeguarding the privacy and personal data of our customers and their pets. This policy explains what information we collect, how we use it, and how we keep it secure.

1. Information We Collect
• Personal Details: Name, email address, mobile number, delivery address, and billing information.
• Pet & Order Information: Pet type (dog/cat, breed, size), purchase history, and product reviews.
• Technical Data: IP address, device type, browser information, and shopping browsing patterns.

2. How We Use Your Information
• To process, fulfill, and deliver your pet care orders to your doorstep.
• To send order updates, tracking links, and delivery notifications via SMS, WhatsApp, and Email.
• To provide personalized pet product recommendations and special pet club discounts.
• To comply with legal, e-commerce, and tax regulations in India.

3. Payment Security
We do not store your credit/debit card numbers, CVVs, or UPI PINs on our servers. All payments are encrypted and processed through certified, PCI-compliant Indian payment gateways.

4. Data Sharing & Third Parties
We never sell, rent, or trade your personal data. We only share essential delivery information with:
• Logistics & courier partners (Blue Dart, Delhivery, DTDC, Xpressbees) to ship your packages.
• Certified payment processors for secure checkout.

5. Cookies
Our website uses standard cookies to remember your shopping cart items, keep you logged in, and improve page loading performance. You can disable cookies in your browser settings at any time.

6. Your Rights & Contact
You have the right to request access to, update, or delete your account information at any time.
• Email: support@wagmart.com
• Phone: +91 77779 85896
• Address: Shop No. 312, 3rd Floor, Shivalik Complex, Dabholi Gam Road, Katargam, Surat, Gujarat 395004