Shipping policy
At WAGMART, we aim to deliver your orders quickly and safely across India. Please read our shipping policy to understand how we handle deliveries.
Order Processing
• Orders are processed and dispatched within 1–3 business days (excluding Sundays and public holidays).
• You will receive an email/SMS confirmation with tracking details once your order has been shipped.
Shipping & Delivery Timelines
• We deliver across India through trusted courier partners such as Shiprockat, Delhivery, Bluedart, DTDC, Xpressbees, and India Post.
• Metro Cities (Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata): 2–5 business days
• Tier 2 & Tier 3 Cities: 3–7 business days
• Remote / Rural Locations: 5–10 business days
• Delivery timelines are estimates and may vary depending on your location, courier delays, or unforeseen circumstances.
Shipping Charges
• Free Shipping: Available on all prepaid orders above ₹[amount]
• Standard Shipping Fee: ₹[amount] for orders below the free shipping threshold
• Cash on Delivery (COD): Extra ₹[amount]
Cash on Delivery (COD)
• COD is available in most serviceable pincodes.
• Orders placed via COD will be verified through a confirmation call/SMS before dispatch.
• Please ensure you have the exact amount ready at the time of delivery.
Tracking Your Order
• Once dispatched, you will receive a tracking link via email/SMS.
• You can track your order directly through the courier partner’s website.
Delays, Non-Delivery & Issues
• We are not responsible for delays caused by courier partners, natural calamities, strikes, or other unforeseen circumstances.
• In case of failed delivery attempts, the courier will re-attempt delivery. If still unsuccessful, the package will be returned to us.
• If your package is lost, stolen, or damaged during transit, please contact us immediately at [wagmartindia@gmail.com], and we will help resolve the issue.
Contact Us
• For any shipping-related queries, please reach out to us:
• 📧 [wagmartindia@gmail.com]
• 📞 [your phone number]
• Customer Support: [Our working hours, e.g., Mon–Sat, 10 AM – 6 PM]